Communication is Key
Creating the Optimal Patient Experience with TeleVox
Everybody wins when your patients have a positive experience. With TeleVox at your side, unlock the power of exceptional patient experiences and watch your healthcare organization thrive with improved health outcomes, increased referrals, and stellar patient satisfaction ratings.
Numbers Don't Lie
Considering that 90% of patients say that they value automated communication, it's clear that modern patient engagement technology can help healthcare practices meet the expectations of their patients.
One study even found that the use of automated texts sent to patients after hospital discharge led to a 41% reduction in the odds of 30-day use of acute care resources and 55% reduced odds of readmission to the hospital. Check out our infographic to see more!
How We Can Help
At the heart of every patient experience is communication. With our core EHR-integrated platform, HouseCalls Pro, patient-provider communications are greatly enhanced by allowing you to deliver personalized, automated messages in patients' preferred languages and letting your care team add a human touch when necessary.
Boost HCAHPS Scores
Foster Patient Loyalty
Schedule More Referrals
Discover the “TeleVox Experience”
TeleVox offers seamless communication from appointment scheduling to post-care follow-up, ensuring patients receive the right message at the right time.
Give your patients 24/7 access to our AI-powered conversational virtual assistant that can handle tasks such as finding a doctor, managing appointments, accessing medical information, and so much more!
Say goodbye to phone tag. Enable patients to seamlessly schedule appointments at their convenience using our text-based and LiveConnect solutions.
Ease patient anxieties with timely referral updates to encourage quick scheduling using TeleVox's referral management workflow.
Elevate patient education and adherence to new heights. Simplify pre-procedure preparation, clarify post-procedure expectations, and elevate patient satisfaction across the entire care journey.
Maintain contact after procedures with automated or personalized messages for a smoother recovery.
Capture valuable insights with our reputation management functionality, driving continuous improvement in patient experiences.
Connect with patients using broadcast messages or live chat for efficient, personalized communication.
